Sandland – Privacy Policy

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Last updated: January 2026

Sandland is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, booking systems, and participation waivers.

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1. Who We Are

Sandland operates a children’s sand play area. For the purposes of data protection law, Sandland is the Data Controller responsible for your personal data.

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2. What Information We Collect

We may collect and process the following types of personal data:

Parents / Guardians

• Name

• Email address

• Phone number

• Booking details

• Payment confirmation (no card details are stored by Sandland)

Children

• Child’s first name

• Age or date of birth (where required for safety or suitability)

Participation Waivers

• Parent / guardian name and signature (digital or written)

• Confirmation of consent and responsibility

• Relevant medical information disclosed voluntarily (e.g. allergies, additional needs)

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3. How We Collect Information

Personal data may be collected through:

• Online bookings

• In-person bookings

• Completion of participation waivers

• Direct communication with Sandland staff

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4. How We Use Your Information

We use personal data only where necessary and for the following purposes:

• Managing bookings and entry to the play area

• Ensuring the safety and suitability of activities

• Maintaining participation waivers and parental consent

• Responding to enquiries or incidents

• Legal, insurance, and operational requirements

Sandland does not sell or use personal data for marketing purposes unless explicit consent is given.

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5. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent (e.g. participation waivers)

• Contract (to manage bookings)

• Legal obligation (health & safety, insurance, and safeguarding requirements)

• Legitimate interests (safe operation of the play area)

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6. Data Sharing

Personal data is not shared with third parties except where:

• Required by law

• Required for insurance or legal claims

• Necessary to protect the safety of children or others

All third parties are required to handle data securely and lawfully.

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7. Data Storage & Security

We take appropriate technical and organisational measures to protect personal data, including:

• Secure digital storage

• Restricted access to authorised staff only

• Secure disposal of physical documents

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8. Data Retention (Waivers & Bookings)

Personal data, including participation waivers, is retained for a maximum of 24 months from the date of the last visit.

Data may be retained for longer where required for:

• Legal or insurance purposes

• Ongoing investigations or claims

Once no longer required, data is securely deleted or destroyed.

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9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of data (where legally permissible)

• Restrict or object to processing

• Withdraw consent where processing is based on consent

Requests can be made by contacting Sandland using the details provided on the website.

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10. Children’s Data

We collect minimal data relating to children and only where necessary for safety and participation. Children’s data is handled with additional care and is never used for marketing purposes.

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11. Cookies & Website Data

Our website may use essential cookies required for functionality and booking systems. We do not use cookies to track users unnecessarily or for targeted advertising without consent.

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12. Changes to This Privacy Policy

Sandland reserves the right to update this Privacy Policy at any time. The most current version will always be available on our website.

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13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact Sandland using the details provided on the website.

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